About the TLSS

Teaching and Learning Support Service (TLSS) nurtures and supports teaching and learning through pedagogical development, instructional technologies, learning spaces, and a wide range of teaching support.

Who we are

The Teaching and Learning Support Service (TLSS) specializes in university teaching and techno-pedagogy to support faculty members and enhance the student learning experience. We help professors offer students quality and flexible learning and assist them in using technology appropriately. We manage the equipement in all 280 registrar's classrrom. Our team consists of over 60 experts in university teaching and educational technology.

Teaching and Learning Support Service (TLSS) expertise in university teaching makes it a unique and indispensable service to the University of Ottawa.

Strategic direction

TLSS is overseen by the Director-General, Alain Erdmer, who works within the strategic oversight of the Vice-Provost of Academic Affairs, Aline Germain-Rutherford.

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Mission, vision and services

We promote quality learning to improve the student experience by supporting faculty members and enhancing university teaching. We implement and support teaching technologies, teaching spaces, pedagogical strategy, teaching innovation, research, Programs development and evaluation and more.

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Strategic research and impact assessement

TLSS conducts research on new techno-pedagogical approaches to postsecondary education, and assesses the impacts of initiatives on the teaching experience of faculty and student learning.

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Quality Matters

uOttawa is a member of Quality Matters, a non-profit quality assurance organization that provides evidence-based, student-centred guidelines for the design and continuous improvement of online and blended courses.

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Annual reports

Discover a review of our past years, including highlights, strategic goals, statistics and challenges overcome.

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