About the TLSS

The Teaching and Learning Support Service (TLSS) specializes in university teaching and techno-pedagogy to support faculty members and enhance the student learning experience. We help professors offer students quality and flexible learning and assist them in using technology appropriately. We manage the equipement in all 280 registrar's classrrom. Our team consists of over sixty experts (university teaching specialists, techno-pedagogic advisors, audiovisual technicians, graphic designers, Web designers, project managers, trainers, etc.).

The TLSS expertise in university teaching makes it a unique and indispensable service to the University of Ottawa faculty members.

TLSS is overseen by the Director-General, Alain Erdmer, who works under the strategic oversight of the Vice-Provost of Academic Affairs, Alain St-Amant.

We promote quality learning to improve the student experience by supporting faculty members and enhancing university teaching. We implement and support teaching technologies, teaching spaces, pedagogical strategy, teaching innovation, research, Programs development and evaluation and more.

TLSS conducts research on new techno-pedagogical approaches to postsecondary education, and assesses the impacts of initiatives on the teaching experience of faculty and student learning.

We offer streamlined processes and a suite of tools adapted to your needs, supported by an expert analyst who works with you through every step. We have experience working with academic units such as yours, so you’re in good hands.

TLSS produces several reports each year, including the Annual Report, which outlines our progress and successes, as well as reports on surveys, strategic research and impact assessments.

uOttawa is a member of Quality Matters, a non-profit quality assurance organization that provides evidence-based, student-centred guidelines for the design and continuous improvement of online and blended courses.