Our services, mission and values

Teaching and Learning Support Services (TLSS):

• Support and promote excellence and innovation in teaching and learning;
• Enrich and transform teaching and learning experiences through the use of inclusive and innovative pedagogies and technologies;
• Anticipate and prepare the university community for the realities of post-secondary education today and tomorrow.

With a team of some 60 experts, the TLSS offers services in university pedagogy, curriculum development and evaluation, online instructional design, graphic design, user experience design and online ergonomics (UI/UX), web programming and development, learning management systems and educational technologies, innovative classroom design, audio-visual and videoconferencing equipment, videography and video editing and distance education.

The Teaching and Learning Support Services (TLSS) stands out by:

• Supporting excellence and innovation in teaching and learning;
• Enriching and transforming teaching and learning experiences through innovative and more agile teaching methods and technologies;
• Preparing the university community for new societal realities and the new context of higher education;
• Impacting the student experience;
• Supporting other units in expanding the training offer to clienteles outside of the University's regular student body.

The Teaching and Learning Support Services (TLSS) draws its strength from a team of experts in various fields:

• Faculty development and techno-pedagogy to support the development and implementation of instructional strategies for high quality course and program offerings;
• Inclusive educational strategies and creation of online learning resources and hybrid and virtual learning environments;
• Teaching platforms and educational software;
• Design and development of transformational face-to-face, hybrid and distance learning environments; responsive and agile learning management systems.
• Research on the advancement of knowledge in teaching and learning (SoTL – Scholarship of teaching)
• Measuring the impact of pedagogical approaches, educational technologies and teaching resources

The Teaching and Learning Support Service's (TLSS) expertise in university teaching makes it a unique and indispensable service at the University of Ottawa.

There are countless services you can benefit from if you are a uOttawa faculty member or a teaching assistant:

• TA orientation days

• Teaching technologies supported by uOttawa 

• Technical assistance on supported teaching technologies

• Pedagogical assistance on supported teaching technologies

• Course design and development (need a budget code)

• Classroom design, upgrades and renovation

• Artificial intelligence

• Syllabus design

• Inclusive pedagogies

• Pedagogical consultation

• Video capture and production

• Event organization and management

• Teaching Technologies Lab 

• And much more...